Shipments and Payments

Fast Preparation, Secure Payments, and Quick Delivery

SHIPMENTS

The order is usually shipped within 24/48 hours after the confirmation that the payment has been made (save in exceptional cases when it becomes necessary to restock a product).

The delivery times depend upon the Carrier, and they are estimated to be 24/48 hours..

In order to facilitate your business as much as possible, and guarantee a fast restocking, we have agreed upon reasonable costs and fast deliveries with our trusted carriers, Bartolini, TNT e Ceccarelli.

In particular, within the Italian territory we are able to guarantee the delivery within at most two work days (these times are increased by one or two work days in Sicily, Sardinia and minor islands).

If you prefer to pick up the shipment on your own or to have it picked by your trusted carrier, you can do that for any destination in Italy, by informing us about this when sending the order. While this pick up is optional in case of destinations within the EU, on the other hand it is always provided for in case of destinations outside the EU.

PAYMENTS

The payments through our systems are always secure and encrypted, and they have to be made within 5 days from the receipt of the proforma invoice, otherwise the order will be voided. You can use the following methods:

  • Bank Transfer in the name of

    INTESA SANPAOLO S.P.A. UDINE
    IBAN: IT94X0306912307074000921208
    * We will send the products after the bank transfer has been credited to our c/c.

  • Credit Card (any, save American Express and Diners)
  • Cash upon delivery of the goods.

    In this case there is an additional expense of 6,00 euro. For the islands and Venice there is a further surcharge amounting to €5.00 because of the increase in the shipping cost.

Payments with prepaid Debit Cards or transactions from the Paypal system are not accepted.

SHIPMENT COSTS

The shipment costs are entirely charged to the addressee, and they will be calculated accurately only when the proforma invoice is issued.

For shipments in ITALY a minimum cost amount is set (VAT not included) of

  • € 8,00 for all destinations in Italy .
  • € 12,00 for Venice, Calabria, Sardinia and Sicily

The shipment is free of charge for total amounts over 300.00 Euros, taxable (VAT not included)

In case of big volumes or high weight of the shipments, the delivery cost may change according to the destination selected.

In the case of shipments to several different addresses, the shipment costs will be calculated separately depending upon the number of addresses and the distance and territory of the final destinations.

For shipments ABROAD we are now evaluating the opening of relationships with reliable carriers able to guarantee fast delivery times and at costs as competitive as those offered by our trusted carriers in Italy.

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