Tellini S.r.l. Wholesale Clothing

Wholesale distributors
clothing and textiles

Customer service

Shipments and Payments

Fast Preparation, Secure Payments, and Quick Delivery

SHIPMENTS

The order is usually shipped within 24/48 hours after the confirmation that the payment has been made (save in exceptional cases when it becomes necessary to restock a product).

The delivery times depend upon the Carrier, and they are estimated to be 24/48 hours.

In order to facilitate your business as much as possible, and guarantee a fast restocking, we have agreed upon reasonable costs and fast deliveries with our trusted carriers, FEDEX, BRT, GLS, UPS, Ceccarelli and Makaki Transport.

In particular, within the Italian territory we are able to guarantee the delivery within at most two work days (these times are increased by one or two work days in Sicily, Sardinia and minor islands).

If you prefer to pick up the shipment on your own or to have it picked by your trusted carrier, you can do that for any destination in Italy, by informing us about this when sending the order. While this pick up is optional in case of destinations within the EU, on the other hand it is always provided for in case of destinations outside the EU, where the deposit of VAT is requested until receipt of the relevant customs document confirming the correct export.

PAYMENTS

The payments through our systems are always secure and encrypted, and they have to be made within 5 days from the receipt of the proforma invoice, otherwise the order will be voided. You can use the following methods:

  • Bank Transfer in the name of

    INTESA SANPAOLO S.P.A. UDINE
    IBAN: IT 28 K 03069 12344 100000069685 - BIC: BCITITMM367
    * We will send the products after the bank transfer has been credited to our c/c.

  • Credit Card (any, save American Express and Diners)
  • Cash upon delivery of the goods.

    For "cash on delivery" there is an additional cost of 8,00 euro (only for Italian destinations) 

Payments with prepaid Debit Cards or transactions from the Paypal system are not accepted.

SHIPMENT COSTS

Shipping costs will be valued at the time of closing the order according to the destination location.

Shipping is free for orders over 300,00€ taxable (VAT excluded) with destination Italy mainland and major islands (only for Italian destinations). 

For the smaller islands is always provided a contribution of expenses that will be valued at the time of closing the order.

In case of big volumes or high weight of the shipments, the delivery cost may change according to the destination selected.

 

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